Driven By Style LLCOnline Ordering Information and Policies
Use Of This Site:
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Driven By Style LLC reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.
Payment Methods:
Driven By Style LLC accepts these major Credit cards: American Express, Master Card, Visa and Discover.
Credit Card Fraud Screening:
All orders made via credit card undergo a twelve step fraud screening process through Fraud Labs Inc.
FraudLabsTM develops, markets, and supports the most up-to-date and advanced scoring system for online credit card transactions. We combine over dozens of cross-checks in our FraudLabs service to reduce online credit card fraud. The services are meeting the needs of all businesses from today's small Internet businesses to the most advanced e-commerce sites.
Safe Secure Ordering:
Guaranteed Credit card security is a top priority for us, and we guarantee 100% secure ordering. Our secure server software is the industry standard for a secure online transaction. We use Secure Sockets Layer (SSL) technology, which encrypts your credit card number, name and address, ensuring that your personal information cannot be read as it is transmitted over the Internet. All credit card information utilizes state-of-the-art SSL encryption technology and is SET compliant.
Shipping Policies:
All ground shipments of accessories, lights, spoilers, fenders, hoods, etc can only be shipped to the confirmed billing address of the credit card and require a valid phone number that we will call to confirm the purchase. All FedEx and UPS orders require delivery signature upon arrival. International shipments may incur taxes/duties billed to the customer upon delivery depending on the country goods are shipped to. Freight items such as body kits and oversized products can be delivered to the billing address with the added residential surcharge or to a place of business at the commercial rate. Upon delivery photo identification must be provided and signature is required. These measures have been implemented to avoid fraudulent purchases and to protect credit card holders.IP Addresses and internet service provider information is logged with each order. All fraudulent purchases will be prosecuted to the fullest extent of the law with local law enforcement as well as the FBI.
Shipping Damages:
Some products may be damaged during transit. Driven By Style LLC is responsible only for the shipment of your order. Once the freight carrier accepts the package they assume all responsibility of delivery and any damage that may occur in transit. Inspect all packages immediately in the presence of the delivery person. Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, note the specific damage on the delivery bill and have the delivery person sign it as verification. Do not reject the shipment as this may result in additional freight charges that will be billed to you. You must accept the shipment and file a damaged goods claim with the carrier. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Call the freight carrier within 24 hours to file a claim request. Driven By Style LLC will assist you by supplying the freight company with any information that is needed to complete the claim process.
Failure to comply with this policy can result in a denial for damage claim.
Warranty/Liability:
All products sold by Driven By Style LLC are sold "as is" to the customer. Driven By Style LLC does NOT offer warranty on any of the products sold unless specifically noted. If warranty is offered by the manufacturer, warranty documentation will be sent with the product. All products sold by Driven By Style LLC are aftermarket products and are intended for off-road or show use only. Driven By Style LLC is not liable for any damages or injury as a result of these products. Due to strict regulations by the Department of Transportation, some of these products are not approved for street/highway use. Removal of reinforcements, bumpers, turn signals, and other safety equipment on the vehicle is the responsibility of the buyer. Driven By Style LLC will not be responsible for your own actions.
Installation of Aerodynamics:
Most aerodynamics are manufactured in fiberglass. Due to the material used in production, the body kits will NOT be a direct bolt-on. These body kits may require prepping such as, sanding, shaving, filling gaps, smoothing out gel coat blemishes or other body work. These modifications may include removal or cutting of the OEM bumper reinforcement bars. By complying with our policies, customer understands the procedure and possible difficulty in installing the body kit. We HIGHLY recommend that a professional body shop with fiberglass body kit experience perform the installation. Refunds will not be issued due to poor fitment of a body kit. Extreme fitment issues will be addressed with the product manufacturer under their discretion. Customer will need to email clear concise images of the product on the vehicle during dry fitting that show the problem. Driven By Style LLC will assist the customer by providing the information and pictures to the product manufacturer for special consideration. Customer understands that Driven By Style LLC has no say in the manufacturers final decision for warranty consideration. Please review our aerodynamics installation guide at the following link to get a basis of what is going to be involved with installing your aerodynamics products.
Do you guarantee fitment?
Due to the nature of fiberglass, we do not guarantee fitment. All our products are made to the closest OEM standards possible, but since they are all hand made minor difference can occur. Also with the vast possibilities of why products do not fit perfectly, such as accidents, heat, poor installation, etc, it is very difficult to guarantee perfect fitment. We do however, guarantee satisfaction on our products, so for any reason you are not satisfied by what you ordered, simply return it, and we will refund you less shipping and handling. Shipping charges are non refundable.
Do I need to remove the reinforcement bar?
The removal of the reinforcement bar may be necessary for the fitment of our aftermarket products. In some instances the reinforcement bar may only need to be trimmed down for fitment of our products.
Is it hard to install these products?
For an experienced body man, it is very simple to install our products. This is not always the case for body shops that have no experience in installing aftermarket body kits. Even though you might feel you have the experience and knowledge to install it yourself, we do not recommend for any of our customers to install the products themselves. Please be advised that our recommendation is to take it to a professional. If the body shop is going to charge you anything over $1000 to paint and install a single bumper, you are probably better off finding another shop to do the work.
What kind of body shop should I have this kit installed by?
When looking for a body shop to install your kit, look for one with experience in doing such installations. A body shop with 30 years experience in doing collision work but no experience in aftermarket body kits is not recommended. It would be better to take the kit to a body shop with just 2 years in business but specialize in installing aftermarket body kits. Ask to see examples of other finished vehicles to ensure that they really do have the experience they claim.
Backorders/Cancellations:
If product is in stock, it will be shipped within 48 hours. Most aerodynamics orders take 2 to 4 weeks to receive from the date of purchase. In the event that there is a backorder, wait time may be 4 to 8 weeks. There is a 25% cancellation fee on orders that are cancelled within 30 days of purchase date. To cancel or return an order you MUST call us at 916-647-9671 during business hours and you will be assigned a RMA number for your cancellation and a copy of the credit memo will be emailed you. No cancellations will be processed via e-mail or voice mail. Special orders and parts that are made to order cannot be cancelled no exceptions.
Returns:
All returns must be authorized and approved by Driven By Style LLC with an RMA# and is subject to a 25% restocking fee. All return requests must be made within 5 days after receiving order. All approved returns must be returned in unused and unaltered condition with original packaging. Insure that product is very well packaged. Refunds will not be issued on returns that are damaged during shipping back to Driven By Style LLC. In the event that damage does occur, a refund will be issued when a claim has been settled with the carrier. Failure to comply with this return policy will result in a refusal of the shipment and will be returned to customer at his/her own expense. Special order items are not returnable. Shipping fees are non refundable.
Credit Card Charge Back Policy:
All customers have the opportunity to dispute a charge on their credit card, however some charge backs are falsely represented or misleading. If a charge back is initiated and Driven By Style LLC feels feels the action is valid, we will take full responsibility for the charge back. However if the charge back is misleading or falsely represented Driven By Style LLC will dispute the claim. Your card holding bank will make the final decision on this dispute, however this does not release you from liability of monies owed if the claim is awarded in your favor. Your account will be automatically turned into a credit account. Driven By Style LLC holds the legal right to properly collect on all debts to the company, this includes any charge backs that may have been awarded back to the customer but items have not been returned and or return fees have not been collected through the charge back. Driven By Style LLC holds said customer financially responsible for the items or fees associated within our terms and conditions. Driven By Style LLC will mail you a collection letter and you will have 30 days to clear your debt with us. If a debt has not been paid within the allotted 30 day timeframe we will send a late notice to all three major credit bureau agencies reporting a 30 day late and your account will be handed over to a debt collection agency.
Enforcement:
All litigation, court proceedings, arbitration proceedings, mediation proceedings, lawsuits, court hearings and other hearings initiated by you must and will be venued exclusively in Clearfield County, Pennsylvania. This Terms of Use and the relationship between you and Driven By Style LLC will be governed by the laws of the state of Pennsylvania as if you signed this.
Order Acceptance:
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Driven By Style LLC reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
Customer Support:
We are here to serve you by e-mail 7 days a week. We are generally pretty quick to respond to e-mails and do our best to provide our customers with the best possible support before, during, and after the sale.
Thank you for taking the time to read our terms and conditions. Our staff at Driven By Style LLC wishes you a great shopping experience.